How to configure a Remote Phone

How to configure a Remote Phone

This article describes how to configure and setup a remote phone on your Evolution system.


The first step to configure a remote phone is to create the extension in Evolution. Using the How to create an Extension in Evolution guide as a reference, create or modify an extension ensuring that 'Remote Phone: Yes-Primary' is set, as shown here:

After building the extension you will need to confirm the proper ports on your router are open, and if a SIP ALG is present, that it is disabled.

After ensuring the proper ports are open, and that the SIP ALG is disabled (if present), you will need to configure the phone with the WAN IP so it knows where to find the PBX.

This process varies depending upon the type of phone and the phone brand/model.

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