This article explains how to administer and create users on your Evolution system

To administer users on your Evolution system you will need to browse to Administration → Users.

From here you can add, remove, change user as well as modify passwords for users who have access to the interface of Evolution.

The first screen presented when you browse to 'Users' displays the current users on the system:

In this case we have user named:  ADMIN, administrator, cdruser and itadmin

To edit an existing user, click the pencil icon to the right of that users name.  To delete a user, click the red X, to create a similar user to the current user, click the page icon with a green plus (right most icon to the right of the users name).

Adding a New User

To create a new user, select 'Add User'  from the top of the screen, directlyabove where the users names appear.

When creating a new user you are prompted with the following screen:

General Settings

Setting Description
Username The name of the user you are creating
Password The password for the user
Status Enabled or disabled; if you would like to disable a users access without deleting the user, select 'disabled'
Restart Server If enabled, the user will be able to restart the PBX
Upgrade Server If enabled, the user will be able to upgrade the PBX
Page Permissions See Table  Below
Reporting Permissions See Table  Below

Page Permissions

Setting Description
Resources Enable permissions under the Resources tab for:
  • Phone Extensions
  • Voicemail
  • Phone Lines
  • Conference Rooms
  • Announcements
  • Music on Hold
  • iView
  • Button Mapping
  • Extension Groups
  • Profiles
  • Skills
Call Routing Enable permissions under the Call Routing tab for:
  • Auto Attendant
  • Speed Dial Numbers
  • Custom Routing Rules
  • Outbound Dialmap
  • Advanced Feature Codes
  • Time-of-Days Routes
Administration Enable permissions under the Administration tab for:
  • Backups
  • Licensing
  • Node Settings
  • Users
  • Reseller Branding
  • Storage Settings
  • Realtime Monitoring
Reporting Enable permissions under the Reporting tab for:
  • Extensions
  • Skills
  • Queues
  • Queue Groups
  • Trunks
  • CDR Search
  • Report Scheduling
  • Can Play Recording
  • Can Delete Recording

Reporting Permissions

Setting Description
Extensions/Agents Permit user to view specififed agents and/or extensions in the CDR Reporting tool
Queues Permit user to view specififed queues in the CDR Reporting tool

Still need help? Contact Us Contact Us