How to Faxing with Intuitive Technology Fax Service

How to Faxing with Intuitive Technology Fax Service

This article describes how to send an outbound fax via our fax service. For information about faxing within Evolution please reference: How to Create a Fax Extension in Evolution

Note: Inbound faxing is configured by support to the desired email addresses or distribution list.

User permissions

All users who are going to send faxes need to have the email address they are sending from added to the permitted user list on the fax service.

Please email [email protected] to add or update your email address.

Sending a Fax

To send a fax you will need to create an email and address it to:   FAXNUMBER@efax.intuitivecloud.com

For example, to send a fax to 555-987-6123 you would enter:    [email protected]

In this image you can see an example of how it might appear in your email client (note the PDF attachment being faxed):

Please Note:

  • The subject and body fields of the email are not utilized and will be ignored.
  • Only one destination can be utilized per fax attempt.
  • Supported attachments will need to be 8.5x11 inches with a filename no longer than 32 characters and no more than 30 pages in length.

Supported file types include:

  • .DOC
  • .DOCX
  • .PDF (recommended for best results)
  • TIFF (Fax-formatted)
  • .XLS
  • .XLSX

Conversions between .doc/.docx and .xls/.xlsx can slightly reduce the success rate of fax transmissions, it is recommended to use PDF files if possible.

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